When a person with dementia stops talking, maintain communication by establishing and keeping eye contact.

While forgetting words, people with dementia remember songs, so singing is a great way to communicate and reconnect.

When talking to someone with dementia, minimize distractions in the environment, and sit down with the person face-to-face. Focus on one idea or short conversation at a time and speak slowly.

Refer to the person by name to get their attention and awareness. Also, say your name before starting a conversation to remind your loved one who you are.

Avoid excessive questions or trying to ‘get them to talk’, as this could frustrate them. Use body language and facial expression and pay attention to the person’s non-verbal communication signals to determine their feelings and needs.